Steven Parker
About Steven Parker
Steven Parker is a Support Engineer at Canonical with extensive experience in managing scalable storage solutions and supporting cloud infrastructures. He has held various leadership roles in technology companies and government organizations, contributing to projects in both the private and public sectors.
Work at Canonical
Steven Parker has been employed at Canonical as a Support Engineer since 2019. In this role, he focuses on providing technical support and solutions for clients utilizing Canonical's software products. He is also serving as the interim engineering manager for Europe and the Americas, overseeing engineering operations in these regions. His responsibilities include managing support cases and ensuring customer satisfaction with Canonical's offerings.
Education and Expertise
Steven Parker earned a Bachelor of Science degree in Computer Science from Michigan State University, where he studied from 1989 to 1992. His educational background has equipped him with a strong foundation in computer science principles. He has developed expertise in managing highly scalable storage solutions, particularly with Ceph, and has extensive experience in supporting undercloud infrastructures for Kubernetes and OpenStack. He also provides OpenStack operations training for end users and infrastructure teams.
Background
Steven Parker began his career at the United States Department of Defense, where he worked as a Developer and Project Lead from 1989 to 1993. He then transitioned to various roles in the tech industry, including Project Leader at ProObject and Co-Founder/CTO at Competitive Matrix. His experience spans over two decades, during which he has held leadership positions and contributed to multiple projects in software development and infrastructure management.
Previous Work Experience
Before joining Canonical, Steven Parker held several significant positions. He worked at Henggeler Computer Consultants as a Project Leader from 1999 to 2008, where he managed various projects. He co-owned Hapi from 2000 to 2002 and was a Project Leader at ProObject from 1995 to 1999. His diverse roles have provided him with a broad range of skills and insights into project management and technical support.