Chantel Mc Cordick
About Chantel Mc Cordick
Chantel Mc Cordick is a Customer Operations Specialist at Canopy Growth Corporation, with extensive experience in customer service and the cannabis industry. She has held various roles in companies like McDonald's, CIBC, and Ardene, contributing to her skills in training and development.
Work at Canopy Growth
Chantel Mc Cordick has been employed at Canopy Growth Corporation as a Customer Operations Specialist since 2017. In this role, she has contributed to the company's customer service initiatives, focusing on enhancing customer satisfaction and operational efficiency. Her position in Smiths Falls, Ontario, allows her to leverage her extensive experience in the cannabis industry, both medical and recreational, to support the company's objectives.
Previous Employment History
Prior to her current role, Chantel worked in various customer service positions. She served as a Team Lead at McDonald's in Strathmore, Alberta, for nine months in 2016. She also held a Customer Service Representative position at CIBC in Sylvan Lake, Alberta, for eight months in 2008. Additionally, she was a Retail Sales Manager at Ardene from 2010 to 2012, and worked at Dollar World Plus as a CSR for five months in 2016. Her experience at TeleTech as a Trainee and Customer Services representative from 2004 to 2007 further solidified her customer service skills.
Education and Expertise
Chantel Mc Cordick studied at West Ferris Secondary School from 1998 to 2002. Her educational background laid the foundation for her career in customer service and operations. She possesses extensive experience in the medical industry, which has contributed to her understanding of patient satisfaction and business success. Her expertise extends to training and development within call centers, emphasizing her commitment to employee growth and skill enhancement.
Skills in Cannabis Industry
Chantel has developed a versatile skill set in both medical and recreational cannabis. Her experience in the cannabis industry allows her to navigate the complexities of customer operations effectively. This dual expertise supports her role at Canopy Growth, where she applies her knowledge to improve customer experiences and operational processes.