Carolina Mercado
About Carolina Mercado
Carolina Mercado is a Strategic Account Manager and Lead Trainer at Cantaloupe Inc, with over 20 years of experience in sales and client relationship management. She has held various roles in companies such as Priority Payment Systems, Sage, and Hiller Systems, focusing on growth solutions and technology services.
Current Role at Cantaloupe Inc
Carolina Mercado currently serves as the Strategic Account Manager - Lead and Trainer at Cantaloupe Inc. She has held this position since 2022, contributing to the company's operations in Malvern, Pennsylvania. In her role, she focuses on managing strategic accounts and training team members to enhance client relationships and service delivery.
Previous Experience at Priority Payment Systems
From 2013 to 2015, Carolina Mercado worked as the Director of Third Party Acquiring at Priority Payment Systems - ACH.COM. During her two-year tenure in the Destin/Fort Walton Beach, Florida area, she was responsible for overseeing third-party acquiring operations, enhancing the company's service offerings.
Career at Sage
Carolina Mercado spent eight years at Sage, where she held the position of Senior Business Development Representative. This role was part of the Global eTelecom (GETI) / Sage Payment Solutions division. Her work spanned from 2005 to 2013 in the Destin/Fort Walton Beach, Florida area, focusing on business development and client engagement.
Experience at Hiller Systems Inc.
Between 2016 and 2018, Carolina Mercado worked as the Territory Sales Manager for the Hospital Vertical at Hiller Systems Inc. During her two years in the Pensacola, Florida area, she managed sales operations and client relationships within the healthcare sector.
Sales Expertise and Professional Values
Carolina Mercado has over 20 years of experience in sales, emphasizing client relationship building and growth solutions. She is committed to contributing to the success of companies that provide leading-edge technology and services. Carolina values personal growth and focuses on establishing and maintaining long-term professional relationships.