Katrina Thomas

Credit Manager @ Captify

About Katrina Thomas

Katrina Thomas is a Credit Manager with extensive experience in credit management and customer relations. She holds the ACICM designation and has worked at Captify®, Capita Business Services, and Grant Thornton UK LLP.

Current Role as Credit Manager

Katrina Thomas currently serves as a Credit Manager at Captify®, a position she has held since 2022. In this role, she oversees credit operations and manages client relationships, leveraging her extensive experience in credit management. Her responsibilities include assessing credit risk and ensuring the financial health of the organization. Katrina's role is critical in maintaining the company's credit policies and procedures.

Experience at Captify

Katrina Thomas worked at Captify® for a total of five years, initially as a Senior Credit Controller from 2017 to 2022 before advancing to her current position. During her tenure, she developed strong skills in credit control and client management, contributing to the company's financial stability. Her experience at Captify® has been pivotal in shaping her expertise in the credit management field.

Professional Background in Credit Management

Katrina has a solid background in credit management, having worked in various roles prior to her current position. She served as a Credit Controller at Capita Business Services from 2014 to 2017 and as a Credit Controller Assistant at Grant Thornton UK LLP for ten months in 2014. These roles provided her with foundational skills in credit control and customer service, enhancing her ability to manage client relationships effectively.

Education and Qualifications

Katrina Thomas holds a Bachelor's degree in Business Information Management from Kingston University, which she completed from 2008 to 2012. This educational background provides her with a strong foundation for her work in credit management. Additionally, she holds the ACICM designation, indicating a recognized level of expertise in the field. Katrina is also committed to further professional development, with ambitions to qualify as a Credit Controller/Analyst.

Early Career Experience

Katrina began her career as an Office Assistant at First Choice Office in 2006, where she gained initial experience in a customer-oriented environment. This early role helped her develop essential skills that would later contribute to her success in credit management. Her journey through various positions has equipped her with a comprehensive understanding of client relations and credit processes.

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