Nichele Ryles
About Nichele Ryles
Nichele Ryles is a Technical Support Specialist currently employed at Carbon since 2019, with previous experience in technical support and dental assistance. She has worked in various roles, including Merchant Support Specialist at OpenEdge and Registered Dental Assistant at Laurie Shepherd DDS.
Current Role at Carbon
Nichele Ryles has been employed at Carbon as a Technical Support Specialist since 2019. In this role, she provides technical assistance and support to customers, ensuring they have a positive experience with Carbon's products and services. Her position is based in Redwood City, California, where she applies her expertise to resolve technical issues and enhance customer satisfaction.
Previous Experience at OpenEdge
Before joining Carbon, Nichele Ryles worked at OpenEdge as a Merchant Support Specialist from 2011 to 2017. During her six years in Newark, California, she focused on providing support to merchants, addressing their inquiries, and resolving issues related to payment processing and merchant services.
Experience in Dental Support
Nichele Ryles has experience in the dental field, having worked as a Registered Dental Assistant at Laurie Shepherd DDS from 2017 to 2018. This role took place in Piedmont, California, where she assisted in various dental procedures and supported patient care. Additionally, she briefly worked as a Technical Support Analyst at ProSomnus® Sleep Technologies in 2018.
Education in Dentistry
Nichele Ryles studied at Carrington College California-San Leandro, where she focused on Dentistry and earned her Registered Dental Assistant certification in 2016. Her education in this field equipped her with the necessary skills to assist in dental practices and patient management.
Journalism Studies at San Jose State University
Nichele Ryles attended San Jose State University from 2004 to 2007, where she studied Journalism. This educational background provided her with foundational skills in communication, writing, and media, which may complement her technical support roles.