Dotan Mazor
About Dotan Mazor
Dotan Mazor is a Technical Support Engineer at XMPie, where he has worked since 2016. He has a background in law and extensive experience in technical support, training, and cloud server management.
Work at XMPie
Dotan Mazor has been employed as a Technical Support Engineer at XMPie since 2016. In this role, he provides technical support and training to international clients, both online and on-site. His work focuses on enhancing clients' understanding and effective use of XMPie's solutions, contributing to improved customer satisfaction and product utilization.
Previous Experience in Technical Support
Prior to his current position, Dotan Mazor worked at Checker Software Systems for ten years, where he held roles in training, support, and implementation. He also served as a Software Support Engineer at Knock N' Lock for two years. His extensive experience in technical support roles has equipped him with a deep understanding of client needs and technical challenges.
Education and Qualifications
Dotan Mazor earned an L.L.B. from IDC Herzliya, studying from 2000 to 2004. He also completed a Practical Engineer program at Ort Bar-Giora from 1994 to 1996. His educational background provides a foundation for his technical expertise and support capabilities in his professional roles.
Technical Skills and Expertise
Dotan Mazor has demonstrated expertise in administering GNU/Linux servers, particularly in cloud environments. He utilizes PowerShell scripting to automate tasks, enhancing efficiency in technical support operations. His knowledge extends to Variable Data Printing (VDP) and eCommerce, allowing him to contribute effectively to client solutions.
Integration of Open-Source Solutions
Throughout his career, Dotan Mazor has integrated Free and Open-Source solutions into existing systems. This approach reflects his commitment to providing versatile and cost-effective technology solutions, which benefit clients by enhancing system functionality while managing costs.