Brielle Kilts Duell, Arrt (R)
About Brielle Kilts Duell, Arrt (R)
Brielle Kilts Duell is a Customer Success Director with extensive experience in the healthcare sector, particularly in radiology and customer success roles. She has held various positions across multiple organizations, demonstrating strong leadership and expertise in quality assurance and accreditation standards.
Current Role at Carelon
Brielle Kilts Duell serves as the Customer Success Director at Carelon. She has held this position since 2022, contributing to the company's focus on customer satisfaction and success. In this role, she utilizes her extensive experience in client management and healthcare services to enhance customer relationships and drive business outcomes.
Previous Experience in Healthcare
Brielle has a diverse background in the healthcare sector, having worked in various roles over the years. She was a Radiology Clinical Instructor at Holy Family University from 2005 to 2006 and held multiple positions at AIM Specialty Health from 2008 to 2022, including Solutions/Product Director and Senior Client Management Executive. Her experience also includes working at eviCore Healthcare and Anthem, Inc., where she focused on customer success and account management.
Educational Background in Radiologic Sciences
Brielle studied Radiologic Sciences at Glens Falls Hospital School of Radiology, achieving Radiologic Licensure from 1995 to 1997. She furthered her education at SUNY Adirondack, where she earned an Associate's Degree in Radiologic Sciences from 2001 to 2004. This educational foundation supports her expertise in the radiology field.
Expertise in Quality Assurance and Standards
Brielle possesses deep expertise in the policies and standards of accrediting bodies, including ACR, IAC, Joint Commission, ACHC, NCQA, and Medicare/Medicaid. Her role as an online QA application business owner highlights her strong background in quality assurance and product management, ensuring compliance and high standards in healthcare practices.
Leadership and Team Development Skills
With over 10 years of experience in staff management, Brielle emphasizes leadership and team development skills. Her background as a Clinical Radiology Educator showcases her commitment to education and training within the radiology field, further enhancing her ability to lead teams effectively in a healthcare environment.