Nadia Monsano
About Nadia Monsano
Nadia Monsano is an Operations Manager at CareMetx, LLC, where she has worked since 2018. She has extensive experience in operations and reimbursement support, having previously held positions at Xcenda, MAXIMUS, and AmerisourceBergen.
Current Role at CareMetx
Nadia Monsano serves as the Operations Manager at CareMetx, LLC, a position she has held since 2018. In this role, she coordinates with client patient support services representatives to ensure effective service delivery. She works closely with client sales teams to enhance reimbursement support and regularly facilitates live training and education sessions for various group sizes. Her responsibilities include interacting daily with the HUB to discuss patient accounts and resolve issues, as well as educating physician office staff on the use of client patient assistance and reimbursement support services.
Previous Experience at Xcenda
Before joining CareMetx, Nadia worked at Xcenda as a Field Reimbursement Manager from 2016 to 2018. During her two years in this role, based in Dallas, Texas, she focused on providing reimbursement and access support to clients. This position allowed her to develop skills in managing client relationships and understanding the complexities of reimbursement processes.
Career Background at MAXIMUS and AmerisourceBergen
Nadia has a diverse background in operations and management. She served as a Supervisor at MAXIMUS for one year from 2015 to 2016 in Irving, Texas. Prior to that, she spent 11 years as an Operations Manager at AmerisourceBergen from 2004 to 2015 in Frisco, Texas. Her experience in these roles contributed to her operational expertise and understanding of the healthcare industry.
Military Service in the US Army
Nadia served in the US Army as a Staff Sergeant from 2001 to 2004, stationed at Fort Hood, Texas. This experience provided her with leadership skills and a strong foundation in teamwork and discipline, which she has carried into her civilian career.
Educational Background
Nadia's educational journey includes a Bachelor of Business Administration (BBA) from American InterContinental University, where she studied Business, Management, Marketing, and Related Support Services from 2017 to 2019. She also holds an Associate's degree in Business Administration and Management from Montgomery College, completed from 1997 to 1999. Nadia graduated from High Point High School with a High School Diploma in 1997.