CareXM
CareXM offers a HIPAA-compliant care coordination platform with 24/7 medical answering services, telehealth, and remote patient monitoring.
CareXM Services
CareXM offers a variety of services designed to enhance healthcare coordination and patient engagement. These services include 24/7 medical answering, clinical triage support, remote patient monitoring, and secure messaging. The platform supports after-hours triage and call recording, ensuring comprehensive care at all times. Additionally, CareXM provides staff availability and tracking tools to optimize workforce management. Tailored services are available for different healthcare sectors including hospice, home health, hospitals, physicians, clinics, and ACOs.
HIPAA-Compliant Care Coordination Platform
CareXM offers a HIPAA-compliant care coordination platform that enables seamless communication and data management across healthcare providers. The platform integrates secure messaging and call recording features, ensuring the privacy and security of patient information. This compliance is crucial for maintaining the trust and confidence of both patients and healthcare professionals.
Patient Engagement and Telehealth Services
CareXM leverages a mobile app to facilitate patient engagement and telehealth services. This app helps patients stay connected with their healthcare providers through video calls, messages, and other interactive features. The mobile app enhances the accessibility and convenience of healthcare services, making it easier for patients to receive care from the comfort of their homes.
Centralized Triage Services
CareXM offers centralized triage services specifically designed for home health and hospice providers. This service helps streamline the process of assessing patient needs and determining the appropriate level of care. By centralizing triage functions, CareXM enhances the efficiency and effectiveness of response times and care delivery.
Call Analytics and Reporting
CareXM utilizes call analytics and reporting to ensure quality control and provide training support. The analytics tools monitor and evaluate call interactions, helping to identify areas for improvement. Through detailed reporting, CareXM offers insights that guide training programs and enhance the overall quality of service provided by healthcare professionals.