Jewell Wilson
About Jewell Wilson
Jewell Wilson is a Technical Success Engineer at Cargomatic, where she has worked since 2021. She has a background in customer success and product growth, with previous roles at Truckstop.com and Real Time Freight.
Work at Cargomatic
Jewell Wilson has been employed at Cargomatic as a Technical Success Engineer since 2021. In this role, Wilson focuses on ensuring technical success for clients, leveraging expertise in technology and customer support. The position is based in Phoenix, Arizona, where Wilson has contributed to enhancing customer experience and satisfaction through effective technical solutions.
Previous Experience at Truckstop.com
Prior to joining Cargomatic, Jewell Wilson held multiple positions at Truckstop.com. Wilson served as a Product Growth Specialist for five months in 2020, where responsibilities included driving product development and market strategies. Before that, Wilson worked as a Customer Success Engineer from 2018 to 2020, focusing on client support and technical assistance. Additionally, Wilson was an Implementation Specialist for four months in 2017, aiding in the onboarding of new clients.
Background in User Acceptance Testing
Jewell Wilson gained experience as a User Acceptance Tester at Real Time Freight from 2016 to 2017. In this role, Wilson was involved in testing and validating software functionalities to ensure they met user requirements. This position contributed to Wilson's understanding of software development and user experience.
Internship at American Ballet Theatre
In 2013, Jewell Wilson completed a two-month internship at the American Ballet Theatre. This role provided Wilson with experience in event planning and coordination within a cultural organization, showcasing versatility in professional experiences.
Education in Environmental Science
Jewell Wilson earned a Bachelor of Science (B.S.) degree in Environmental Science from the University of Denver, studying from 2009 to 2014. Additionally, Wilson studied at the School For Field Studies - Center For Marine Resource Management in 2011, focusing on marine resource management for 11 months. This educational background supports Wilson's analytical skills and understanding of environmental issues.