Krystyna (Krysia) Lucuk
About Krystyna (Krysia) Lucuk
Krystyna (Krysia) Lucuk serves as the Associate Account Director at CARMA, where she has worked since 2021. With a strong background in client delivery and extensive experience in account management within the communications and PR industry, she is recognized for her solutions-focused approach and leadership skills.
Work at CARMA
Krystyna Lucuk has served as an Associate Account Director at CARMA since 2021. In this role, she focuses on client delivery and customer satisfaction, leveraging her extensive experience in account management. Her position involves overseeing client accounts and ensuring that their needs are met effectively. CARMA is known for its commitment to providing insights and analytics in the communications sector, and Lucuk's role is crucial in maintaining strong client relationships.
Previous Experience in Account Management
Prior to her current role, Lucuk worked at several organizations in account management positions. She was an Account Manager at Gorkana from 2011 to 2012 and also served as Team Operations Manager there from 2012 to 2013. Additionally, she held the position of Account Manager at Metrica from 2006 to 2008. Her experience in these roles has contributed to her expertise in client management within the communications and PR industry.
Education and Expertise
Lucuk studied at the University of Bath, where she earned a Bachelor’s Degree in Sociology and Social Policy from 2002 to 2006. Prior to that, she attended Brentwood Ursuline, achieving four A-Levels between 1995 and 2002. Her educational background provides her with a strong foundation in understanding social dynamics, which is beneficial in her client-focused roles.
Career in Travel and Operations Management
Before transitioning into account management, Lucuk worked as an International Travel Consultant at Flight Centre from 2010 to 2011. Following this, she joined Cision as Operations Manager and Service Delivery Manager, where she worked from 2013 to 2019. This diverse career path has equipped her with a comprehensive skill set in customer service and operations, enhancing her capabilities in high-pressure environments.
Recognitions and Skills
Lucuk is recognized for her solutions-focused approach and her ability to lead teams effectively. Her experience in fast-paced environments has honed her skills in client delivery, emphasizing customer satisfaction. These attributes have made her a valuable asset in her current role and throughout her career in the communications and PR industry.