Shirley Lau
About Shirley Lau
Shirley Lau is a Patient Care Specialist II with extensive experience in healthcare operations and patient care. She has worked at Carrum Health and Clover Health, and holds a Bachelor of Science in Microbiology from the University of California, Davis.
Current Role at Carrum Health
Shirley Lau currently serves as a Patient Care Specialist II at Carrum Health. She has held this position since 2022, contributing to patient care and support within the organization for two years. Her role involves assisting patients in navigating their healthcare options and ensuring they receive the necessary services.
Previous Experience at Carrum Health
Prior to her current role, Shirley Lau worked at Carrum Health as a Patient Care Specialist from 2020 to 2021. During this time, she gained valuable experience in patient support and operations. She also held the position of Operations Specialist at Clover Health from 2019 to 2020, where she focused on operational efficiency.
Experience at Clover Health
Shirley Lau's tenure at Clover Health included two roles. She worked as an Operations Coordinator from 2018 to 2019 for one year and then transitioned to the role of Operations Specialist from 2019 to 2020 for another year. Both positions were based in the San Francisco Bay Area, where she contributed to the operational aspects of the healthcare services.
Educational Background in Microbiology
Shirley Lau earned her Bachelor of Science (B.S.) degree in Microbiology from the University of California, Davis. She studied from 2013 to 2017, completing her degree in four years. This educational background provided her with a strong foundation in the biological sciences, which supports her work in healthcare.
Laboratory Experience at UC Davis
Shirley Lau gained laboratory experience at the University of California, Davis, where she worked as a Laboratory Assistant from 2015 to 2017. She also completed two internships as an Undergraduate Intern in 2015 and 2016, totaling ten months of experience in laboratory settings. This experience contributed to her understanding of scientific processes and research methodologies.