Mayllon Sousa
About Mayllon Sousa
Mayllon Sousa serves as the Head of Customer Success at Cartpanda, where he has worked since 2020. He holds a Bachelor's degree in Computer Science from Universidade de Franca and has experience as a full stack junior developer and in customer support.
Current Role at Cartpanda
Mayllon Sousa serves as the Head of Customer Success at Cartpanda. In this role, Sousa focuses on enhancing customer satisfaction and ensuring that clients receive optimal support and service. Sousa has held this position since 2020, contributing to the company's growth and customer engagement strategies.
Previous Experience at Cartpanda
Prior to becoming the Head of Customer Success, Mayllon Sousa worked at Cartpanda as a Customer Support representative for six months in 2020. This role involved assisting customers with inquiries and providing solutions to enhance their experience with Cartpanda's services.
Education and Academic Background
Mayllon Sousa studied at Centro Educacional João XXIII from 2012 to 2016. Following this, Sousa attended Universidade de Franca, where a Bachelor's degree in Computer Science was obtained from 2017 to 2022. This educational background provided a foundation in technical skills and knowledge relevant to the field.
Project Involvement and Technical Skills
Mayllon Sousa participated in a project that utilized QR codes and Augmented Reality to identify trees in the Jamaraqua community. This initiative involved the use of Unity technology, showcasing Sousa's ability to integrate technology into practical applications. Additionally, Sousa has experience as a freelance full stack junior developer, working on various projects that demonstrate technical proficiency.