Akash Rana
About Akash Rana
Akash Rana is a Client Support Analyst currently working at Casepoint LLC in Surat, Gujarat, India. He has over five years of experience with .NET applications and a strong background in customer service and technical support.
Current Role at Casepoint
Akash Rana currently serves as a Client Support Analyst at Casepoint LLC, a position he has held since 2021. He works in Surat, Gujarat, India, where he focuses on providing effective client support. His role involves addressing client inquiries and ensuring that users have a positive experience with the company's services.
Previous Experience at Zota Healthcare Limited
Prior to his current position, Akash worked at Zota Healthcare Limited as a Software Support Engineer from 2019 to 2020. During his one-year tenure in Surat, Gujarat, he was responsible for supporting software applications and assisting users with technical issues.
Experience at Visual InfoSoft Pvt. Ltd.
Akash Rana gained valuable experience as a Software Support Engineer at Visual InfoSoft Pvt. Ltd. from 2016 to 2018. His two-year role in Ahmedabad, Gujarat, involved providing technical support and troubleshooting for software applications, enhancing his skills in customer service and technical problem-solving.
Educational Background in Engineering
Akash studied at Mahavir Swami College of Polytechnic, where he earned a Diploma in Engineering. This foundational education provided him with essential technical knowledge that supports his career in software support and client services.
Training in Information Technology
In addition to his engineering diploma, Akash completed a course in Information Technology at Red & White Multimedia Education from 2020 to 2022. This program focused on web development, further enhancing his technical skills and understanding of software applications.