Shreya Vaghani
About Shreya Vaghani
Shreya Vaghani is a Data Analyst at Casepoint LLC in Pune, India, with four years of experience in data analysis and ServiceNow administration. She holds a Bachelor's degree in Computer Science and has previously worked as a Junior ServiceNow Developer at Infosys.
Work at Casepoint
Shreya Vaghani has been employed as a Data Analyst at Casepoint LLC since 2020. She is based in the Pune Area, India, and has accumulated four years of experience in this role. Her responsibilities include the development and administration of core ITIL applications and custom applications. Shreya has also created Performance Analytics Dashboards that have contributed to enhanced team-level performance management.
Previous Experience at Infosys
Before joining Casepoint, Shreya worked at Infosys as a Junior ServiceNow Developer from 2015 to 2018. During her three years at Infosys, she implemented Client Scripts, UI Policies, Server Scripts, and managed Workflow Administration. This role provided her with foundational experience in ServiceNow development and administration.
Education and Expertise
Shreya Vaghani holds a Bachelor's degree in Computer Science from G.H. Patel College of Engineering & Technology, where she studied from 2012 to 2015. Additionally, she obtained a Diploma in Computer Science from Government Polytechnic College, completing her studies from 2009 to 2012. She is also a certified ServiceNow System Administrator, showcasing her expertise in ServiceNow applications.
Technical Skills and Projects
In her current role, Shreya has worked on multiple ServiceNow releases, including Istanbul, Jakarta, Kingston, and London, within an Agile Software Development environment. She has refactored existing scripts to enhance performance by converting synchronous calls to asynchronous, renaming functions and variables, and adding comments for improved code readability. These technical skills reflect her ability to optimize and maintain software applications.