James Hamilton
About James Hamilton
James Hamilton serves as a ServiceNow Architect and Associate Director of Employee Workflows at Cask, where he has worked since 2022. He has a background in higher education and consulting, with previous roles at The Ohio State University, Acorio, and CareWorks Tech.
Current Role at Cask
James Hamilton serves as a ServiceNow Architect and Associate Director of Employee Workflows at Cask. He has held this position since 2022. In this role, he focuses on leveraging ServiceNow to improve employee experiences and streamline HR processes. His responsibilities include overseeing the implementation of ServiceNow solutions and advocating for a strong company culture to attract and retain top talent.
Previous Experience at Acorio
Before joining Cask, James Hamilton worked at Acorio as a ServiceNow Architect and Senior Consulting Manager from 2017 to 2022. During his five years at Acorio, he was involved in various projects that utilized ServiceNow to enhance organizational efficiency and employee engagement. His role included managing consulting teams and delivering solutions tailored to client needs.
Educational Background
James Hamilton earned a Master of Arts (M.A.) in Classics from The Ohio State University, where he studied from 2011 to 2016. Prior to that, he completed a Bachelor of Arts (B.A.) in Latin Language and Literature at Louisiana State University from 2009 to 2011. His academic background has provided him with a strong foundation in analytical thinking and problem-solving.
Advocacy for Company Culture
James Hamilton is an advocate for creating a strong, vibrant, and inclusive company culture. He believes that such an environment is essential for attracting top talent and fostering employee satisfaction. His approach emphasizes the importance of cultural development in growing both individuals and organizations.
Beliefs About ServiceNow
James Hamilton is passionate about the transformative power of ServiceNow in enhancing employee experiences. He focuses on reducing HR workload through effective implementation of ServiceNow solutions, which he believes can lead to improved organizational performance and employee satisfaction.