Patrick Arwood
About Patrick Arwood
Patrick Arwood is an Engineering Manager at Cask, where he has worked since 2020, bringing over six years of experience in ITSM and Service Portal best practices. He has held various roles in the tech industry, including Senior ServiceNow Developer and Technical Product Owner, and holds both a Bachelor and Master of Business Administration from the University of Utah.
Work at Cask
Patrick Arwood has been serving as Engineering Manager at Cask since 2020. In this role, he is responsible for implementing transformative improvements for clients. Prior to his current position, he worked as a Platform Engineer at Cask for five years, starting in 2019. His tenure at Cask has allowed him to apply his extensive knowledge of industry best practices, particularly in IT Service Management (ITSM) and Service Portal.
Previous Experience in ServiceNow Development
Before joining Cask, Patrick held the position of Senior ServiceNow Developer at NetImpact Strategies Inc. for 11 months in 2018 to 2019. He also worked as a Principal Developer I in ServiceNow at Premera Blue Cross for one year from 2017 to 2018. His experience in these roles contributed to his expertise in developing and managing ServiceNow solutions.
Technical Product Ownership at Intermountain Healthcare
Patrick worked at Intermountain Healthcare as a Technical Product Owner/Developer from 2014 to 2017. In this role, he was involved in product development and management, focusing on delivering technical solutions that met organizational needs. His experience in this position helped him develop a strong foundation in product ownership and technical development.
Education and Expertise
Patrick Arwood studied at the University of Utah - David Eccles School of Business, where he earned a Bachelor of Business Administration (B.B.A.) in Business Administration, Management and Operations from 2013 to 2014. He later pursued a Master of Business Administration (M.B.A.) at the same institution, completing his studies from 2015 to 2016. His educational background supports his expertise in management and operations within the technology sector.
Early Career Experience
Patrick's early career includes roles such as Demand Management Analyst and Pricing Intelligence Lead at Overstock.com from 2007 to 2011, and Product Planner and Buyer at Miche Bag, LLC from 2012 to 2014. These positions provided him with foundational skills in demand management and product planning, contributing to his overall professional development.