Daniel Cassotta
About Daniel Cassotta
Daniel Cassotta is a CX Manager currently working at Casper, where he has held various roles since 2017. He has a background in partnership marketing and account management, with previous experience at the Brooklyn Nets, Yelp, and Benzel-Busch Motor Car Corp.
Current Role at Casper
Daniel Cassotta currently serves as the CX Manager at Casper, a position he has held since 2021. In this role, he is responsible for overseeing customer experience strategies and initiatives within the company. His focus is on enhancing customer satisfaction and engagement, ensuring that the company's services align with customer needs.
Previous Experience at Casper
Before becoming the CX Manager, Daniel worked at Casper in various capacities. He served as the CX Lead from 2018 to 2021, where he directed customer experience efforts. Prior to that, he was a CX Specialist from 2017 to 2018, contributing to customer service improvements and support initiatives.
Professional Background
Daniel has a diverse professional background that includes experience in marketing and account management. He worked as a Senior Account Executive at Yelp from 2014 to 2017, focusing on client relations and sales strategies. Additionally, he completed an internship in partnership marketing with the Brooklyn Nets in 2012, gaining valuable insights into sports marketing.
Education and Qualifications
Daniel studied at Bergen Catholic from 2005 to 2009. He then attended Fordham University, where he earned a Bachelor of Science in Business Administration with a dual concentration in Management and Marketing from 2010 to 2013. He also studied Pre-Medicine at Manhattan College for one year in 2009 before transitioning to his business studies.
Internship Experience
Daniel gained early professional experience as an Accounting Intern at Benzel-Busch Motor Car Corp. from 2010 to 2012. This role provided him with foundational skills in accounting and financial management, complementing his later work in customer experience and marketing.