Ebony L. Davis
About Ebony L. Davis
Ebony L. Davis is a Store Manager with over twelve years of experience in the luxury retail industry, currently working at Casper in the New York City Metropolitan Area. She has held various managerial roles at notable brands such as True Religion, Coach, Michael Kors, and Tory Burch, demonstrating strong leadership and customer service skills.
Current Role at Casper
Ebony L. Davis serves as the Store Manager at Casper, a position she has held since 2022 in the New York City Metropolitan Area. In this role, she focuses on creating unique customer experiences by providing easy access and guidance throughout the store. Her management skills are aimed at inspiring and motivating staff to achieve outstanding results.
Previous Experience in Retail Management
Ebony L. Davis has over twelve years of experience in the luxury retail industry. She previously worked as an Associate Store Manager at Casper for five months in 2021. Her career includes roles as Retail Sales Manager at UGG Boots Made in Australia from 2013 to 2015, Sales Supervisor at Tory Burch from 2019 to 2021, and Assistant Store Manager at Michael Kors from 2016 to 2018. Her experience also includes positions at True Religion Brand Jeans and Coach.
Educational Background
Ebony L. Davis studied Registered Nursing at Long Island University, Brooklyn Campus from 2004 to 2009. She also attended City University of New York-Herbert H. Lehman College, where she studied Psychology for one year in 2001. This educational background contributes to her strong interpersonal skills in the retail environment.
Customer Service Philosophy
Ebony L. Davis has a strong desire to exceed customer expectations in the retail sector. She is responsive to market trends and emphasizes superb product knowledge, which she shares through training junior staff. Her approach focuses on enhancing the customer experience and ensuring satisfaction.
Career Progression in Retail
Ebony L. Davis's career in retail began as a Women's Sales Specialist at Juicy Couture from 2009 to 2010. She progressed to various roles, including Full-Time Keyholder at True Religion Brand Jeans and Women's and Men's Suiting Specialist at Gap Inc./Banana Republic. Her diverse experience across multiple luxury brands has equipped her with a comprehensive understanding of the retail landscape.