Edwin Gonzalez
About Edwin Gonzalez
Edwin Gonzalez is a Supervisor at Casper, where he has worked since 2019. He has previous experience in various roles at notable fashion brands, including Diesel, Burberry, Louis Vuitton, and Vince.
Current Role at Casper
Edwin Gonzalez has been serving as a Supervisor at Casper since 2019. In this role, he is responsible for overseeing daily operations and ensuring that customer service standards are met. His position involves managing staff, coordinating activities, and addressing customer inquiries to enhance the overall shopping experience.
Previous Experience in Retail Operations
Before joining Casper, Edwin Gonzalez held various positions in the retail sector. He worked at Diesel as an Operations staff member for one year from 2014 to 2015 in Breganze, Italy. He then transitioned to Vince, where he served as a Keyholder from 2015 to 2016 in New York. Following this, he worked at Louis Vuitton as a Client Advisor from 2017 to 2018 in Paris, and briefly at Burberry as a Service Lead for four months in 2019 in London.
Educational Background in Communications
Edwin Gonzalez studied at the Fashion Institute of Technology, where he earned an Associate's degree in Advertising and Communications from 2013 to 2015. He furthered his education at CUNY New York City College of Technology, obtaining a Bachelor's degree in Media Studies and Communication from 2013 to 2017. His academic background supports his roles in customer service and operations within the retail industry.