Jayne Croteau
About Jayne Croteau
Jayne Croteau is a Retail Coach specializing in new store openings, currently working at Casper in New York. She has a diverse background in retail management, project management, and business analysis, with previous roles at Wayfair, Warby Parker, and J.crew.
Current Role at Casper
Jayne Croteau serves as a Retail Coach for New Store Openings at Casper since 2019. In this role, she focuses on guiding the establishment of new retail locations, leveraging her extensive experience in the retail sector. Her responsibilities include training staff, implementing operational strategies, and ensuring that new stores meet company standards.
Previous Experience at Wayfair
Jayne Croteau held multiple positions at Wayfair, including Buyer for Furniture and Upholstery from 2013 to 2014, Business Account Manager from 2015 to 2016, and Senior Business Account Manager from 2016 to 2017. Her work involved managing product lines, developing client relationships, and driving sales growth. This diverse experience contributed to her expertise in retail management.
Background in Retail Management
Croteau has a strong background in retail management, having worked at notable companies such as Warby Parker and J. Crew. At Warby Parker, she served as a Supervisor and Graphic Design Assistant from 2017 to 2018. Her role at J. Crew as a Sales Associate from 2011 to 2012 provided her with foundational skills in customer service and sales.
Education and Expertise
Jayne Croteau studied at Boston College, earning a Bachelor of Arts in Classics and International Studies from 2009 to 2013. She furthered her education at the Fashion Institute of Technology, where she focused on Graphic Design from 2017 to 2018. Croteau also achieved a Master's degree from Lim College in 2020, enhancing her knowledge in retail and business management.
Skills and Recognitions
Croteau is recognized for her ability to make effective, high-risk decisions and lead successful negotiations in the retail industry. She has a proven track record of generating growth and consistently surpassing goals. Her advanced written and verbal communication skills contribute to her effectiveness in building and maintaining professional relationships.