Kelsey Mills
About Kelsey Mills
Kelsey Mills serves as the Store Manager at Casper in Toronto, Ontario, where she has worked since 2023. With a diverse background in visual merchandising and management, she has held various roles in retail and education, including positions at Free People and Seneca College.
Work at Casper
Kelsey Mills has been serving as the Store Manager at Casper since 2023, overseeing operations in Toronto, Ontario, Canada. In this role, she has taken significant steps to enhance the store's visual merchandising and customer engagement. Kelsey previously held the position of Assistant Store Manager at Casper from 2022 to 2023, where she contributed to store management and customer service initiatives. She has initiated the establishment of a Visual Merchandising department for Canadian locations, focusing on innovative ideas while ensuring brand consistency.
Education and Expertise
Kelsey Mills has a diverse educational background in the fields of visual merchandising and interior decorating. She studied Visual Merchandising Arts at Seneca College of Applied Arts and Technology, earning a Diploma from 2012 to 2014. Additionally, she achieved a Certificate in Interior Decorating from George Brown College, completing her studies from 2019 to 2021. Kelsey also holds a Certificate in Event and Exhibit Management from Seneca College, which she completed from 2014 to 2015. Her education supports her expertise in retail management and visual presentation.
Background
Kelsey Mills has accumulated extensive experience in retail and visual merchandising. Her career includes various roles in notable companies, starting as a Wardrobe Stylist at Moores Clothing For Men in 2013. She has held multiple positions at Urban Outfitters, Urban Planet Fashion, and Free People, focusing on visual merchandising and team leadership. Kelsey also worked as a Senior Research Associate at Seneca College for nine months in 2014. Her diverse background equips her with a comprehensive understanding of retail operations and customer engagement.
Achievements
Throughout her career, Kelsey Mills has demonstrated leadership and analytical skills in retail management. She has regularly analyzed store selling data, presenting findings to upper management with actionable improvement plans. Kelsey has also taken on responsibilities for multiple store locations during management absences, effectively handling scheduling, inventory, and customer concerns. Her collaborative efforts with other store managers across Canada have led to the development of effective selling techniques and innovative in-store event ideas.