Angie Low
About Angie Low
Angie Low is a Customer Success Coach at Catalyst Software, where she has worked since 2022. With extensive experience in customer success roles, she previously held positions at Shutterstock Custom and Xello, contributing to her strategic approach that combines empathy with data-informed decision-making.
Current Role at Catalyst Software
Angie Low has been serving as a Customer Success Coach at Catalyst Software since 2022. In this role, she focuses on enhancing customer satisfaction and retention by implementing strategic approaches to customer success. Her work involves utilizing data-informed decision-making combined with empathy to address customer needs effectively.
Previous Experience in Customer Success
Before joining Catalyst Software, Angie Low held several significant positions in customer success. She worked as the Director of Client Success at Shutterstock Custom from 2017 to 2020, where she was responsible for managing client relationships. Prior to that, she briefly served as the Director of Customer Success at ScribbleLive in 2017 and as a Senior Customer Success Manager at the same company from 2014 to 2016.
Career Background
Angie Low's career spans various roles in customer success and account management. She worked at The Marketing Store as an Account Manager from 2000 to 2008 and later at henderson bas kohn as a Senior Account Manager from 2008 to 2011. This diverse experience has equipped her with a comprehensive understanding of client needs and effective management strategies.
Education and Academic Achievements
Angie Low studied at Leaside High School before pursuing higher education at the University of Toronto. She achieved an Honours Bachelor of Arts degree, majoring in History and East Asian Studies. This academic background provides her with a unique perspective in her professional endeavors.
Mentorship and Professional Development
Angie Low actively engages in mentoring individuals aiming to advance their careers in customer success. She participates in the Catalyst Coaching Corner program, which offers monthly coaching sessions with industry leaders. This initiative is designed to elevate careers in customer success through targeted guidance and support.