Anita Sathyamurthy
About Anita Sathyamurthy
Anita Sathyamurthy is a Customer Success and Growth Coach based in the San Francisco Bay Area, currently working with Women of Customer Success and Catalyst Software. With extensive experience in customer success roles at various companies, including Salesforce and VMware, she emphasizes customer perspectives and advocates for gender diversity in leadership.
Work at Catalyst Software
Anita Sathyamurthy currently holds the position of Customer Success/Growth Coach at Catalyst Software, a role she has been in since 2023. Based in the San Francisco Bay Area, she focuses on enhancing customer success strategies and building effective customer success teams. Her experience in this role is complemented by her previous positions in customer success leadership across various organizations.
Previous Experience in Customer Success
Anita has extensive experience in customer success roles, having worked at several notable companies. She served as Vice President of Customer Success at Salesforce from 2022 to 2023. Prior to that, she was a Customer Success Leader at VMware from 2020 to 2022 and held multiple positions at ServiceMax, including VP of Customer Success and Global Director of Customer Success from 2014 to 2020. Her background includes a focus on building and scaling customer success teams in fast-growth SaaS environments.
Education and Expertise
Anita Sathyamurthy earned a Master of Business Administration (MBA) from Mount Carmel College, where she studied Business, Management, Marketing, and Related Support Services. Her educational background supports her expertise in customer success, particularly in coaching and mentoring team members to achieve tactical excellence while maintaining a focus on overarching business objectives.
Advocacy for Women in Leadership
Anita advocates for gender diversity in the workplace, particularly in revenue and leadership roles. She emphasizes the importance of women in leadership positions and actively supports initiatives aimed at promoting women within the industry. Her commitment to this cause reflects her broader focus on enhancing customer success through diverse perspectives.
Background in Sales and Operations
Anita's career began in sales, with roles such as Inside Sales at 3Com in the UK and Sales Coordinator at Pittsburgh Corning Corporation. She transitioned to customer success roles at ServiceMax, where she held several positions, including Sales Operations Manager and Senior Customer Account Manager. This diverse background in sales and operations has contributed to her comprehensive understanding of customer success.