David Clark
About David Clark
David Clark is a Customer Success Coach at Catalyst Software, where he has worked since 2023. He has held various leadership roles in customer success and product management across several companies, including CareerBuilder, Mailchimp, and LeaseQuery.
Work at Catalyst Software
David Clark has been serving as a Customer Success Coach at Catalyst Software since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His experience in customer success positions him to effectively support clients in achieving their goals with the software.
Previous Experience in Customer Success
Before joining Catalyst Software, David held various significant roles in customer success. He worked as Vice President of Customer Experience at LeaseQuery from 2021 to 2022. Prior to that, he was Senior Director of Customer Success, Sales & Operations at Mailchimp from 2019 to 2021. He also served as Vice President of Customer Success at Lead Forensics from 2017 to 2019, contributing to the development of customer engagement strategies.
Career at CareerBuilder
David Clark has an extensive history with CareerBuilder, where he held multiple positions over several years. His roles included Senior Product Manager from 2011 to 2014, Director of Performance Analytics from 2014 to 2016, and Director of Customer Success - Software SaaS from 2016 to 2017. He also worked as a Quality Assurance Manager and Quality Assurance Analyst during his tenure, showcasing his diverse skill set within the organization.
Educational Background
David Clark earned his Master of Business Administration (M.B.A.) from Emory University - Goizueta Business School, where he studied Enterprise Strategy and Marketing from 2008 to 2010. He also holds a Bachelor of Arts in Political Science from Auburn University, completed from 1997 to 2001. His educational background supports his expertise in business strategy and customer success.
Current Role at CBORD
In addition to his role at Catalyst Software, David Clark is currently the Vice President of Customer Support at CBORD, a position he has held since 2024. This role further emphasizes his commitment to customer satisfaction and support within the technology sector.