Ryan Fitzpatrick
About Ryan Fitzpatrick
Ryan Fitzpatrick is a Senior Strategic Customer Success Manager at RollWorks, a division of NextRoll, with extensive experience in customer success and digital marketing. He has held various managerial roles across several companies, including Contentsquare and T-Mobile, and is committed to fostering customer-centric cultures and utilizing data analytics for improved customer outcomes.
Work at RollWorks
Ryan Fitzpatrick currently serves as the Senior Strategic Customer Success Manager at RollWorks, a division of NextRoll. He has held this position since 2024, contributing to the company's efforts in enhancing customer success strategies in the Greater Seattle Area.
Previous Experience at Contentsquare
Prior to his role at RollWorks, Fitzpatrick worked at Contentsquare in various capacities. He served as Senior Manager of Customer Success for Strategic Accounts in North America West from 2023 to 2024. He also held the position of Manager of Customer Success from 2022 to 2024 and Senior Manager for Top Accounts from 2021 to 2022, all while based in Seattle, Washington.
Career at T-Mobile
Fitzpatrick's experience at T-Mobile includes roles as Manager of Digital Traffic Optimization from 2013 to 2018 and Senior eCommerce Category Manager from 2018 to 2020. His work focused on direct response marketing and advertising, contributing to the company's digital strategy in the Greater Seattle Area.
Education and Expertise
Ryan Fitzpatrick earned a Bachelor's Degree in Management Information Systems with a Multimedia Minor from Oregon State University. His educational background supports his expertise in data analytics and digital experience optimization, which he applies in his customer success roles.
Commitment to Customer Success
Fitzpatrick is dedicated to fostering a culture of continuous improvement within customer success teams. He utilizes data analytics to identify customer pain points and develop customized solutions. His leadership skills enable him to build customer-centric cultures that drive results and enhance long-term relationships.