Saumya Mehta
About Saumya Mehta
Saumya Mehta is a Customer Success Coach with extensive experience in tech startups, currently working at RevGenius and Pavilion in Australia. She holds a Bachelor's degree in Media Studies and a Master's degree in Information Technology & Systems, and has held various roles in sales and customer success across multiple companies.
Work at Catalyst Software
Saumya Mehta currently serves as a Customer Success Coach at Catalyst Software, a position she has held since 2023. In this role, she is responsible for establishing a Customer Success Strategy and Operations team on a global scale. Her focus is on enhancing customer satisfaction and ensuring successful product adoption among clients.
Current Roles at RevGenius and Pavilion
In addition to her role at Catalyst Software, Saumya Mehta has been a member of RevGenius and Pavilion since 2022. These memberships allow her to engage with a community of professionals, share insights, and collaborate on best practices related to customer success and sales.
Education and Expertise
Saumya Mehta holds a Bachelor in Media Studies from Symbiosis Centre for Media & Communication, where she studied from 2010 to 2013. She furthered her education at the University of Tasmania, earning a Master of Information Technology & Systems with a focus on Business & Data Analytics from 2018 to 2020. Her academic background supports her expertise in customer success and operations.
Professional Background
Saumya Mehta has over a decade of experience in the tech startup sector, specializing in building teams, processes, and functions. She has held various roles, including Regional Sales Manager and Regional Sales Director at UpGuard, where she worked from 2020 to 2024. Her previous experience also includes positions at Zomato, where she served as Product Launch Manager and Area Sales Manager, among others.
Achievements in Customer Success and Sales
Throughout her career, Saumya Mehta has demonstrated a commitment to enhancing customer success and sales processes. She has been involved in setting up customer success strategies and operations at a global level in her current role. Her diverse experience across different organizations has equipped her with a comprehensive understanding of customer needs and operational efficiency.