Bryana Pressley Watkins
About Bryana Pressley Watkins
Bryana Pressley Watkins is a Patient Care Coordinator with a Bachelor's degree in Human Resources Management from Eastern University. She has over 12 years of experience in customer service across various industries, including banking and philanthropy.
Current Role at Cayaba Care
Bryana Pressley Watkins serves as a Patient Care Coordinator at Cayaba Care, a position she has held since 2023. In this role, she utilizes her skills in operational systems, sales, and finance to enhance customer service. Her responsibilities include organizing solutions to meet customer needs, which reflects her extensive experience in customer service across various industries.
Education and Qualifications
Bryana Pressley Watkins holds a Bachelor's degree in Human Resources Management/Personnel Administration from Eastern University. She also earned an Associate of Arts degree in Business, Management, Marketing, and Related Support Services from Community College of Philadelphia. Her educational background provides a strong foundation for her roles in customer service and coordination.
Professional Experience
Bryana has accumulated 12 years of experience in customer service across multiple sectors. Prior to her current role, she worked as a Donor Relations Specialist at National Philanthropic Trust from 2019 to 2021. She also held positions as a Universal Banker I at Firstrust Bank from 2017 to 2019, a Cash Handling Specialist at Please Touch Museum from 2014 to 2017, and a Seasonal Assistant Manager and Engraver at Things Remembered from 2012 to 2015.
Skills and Expertise
Bryana Pressley Watkins possesses a strong ability to organize solutions tailored to customer needs. She has successfully transitioned skills from her professional banking career to roles in various fields. Her expertise includes operational systems, sales, and finance, which she applies to improve customer service in her current position.