Annette Maxwell
About Annette Maxwell
Annette Maxwell is a Customer Support Supervisor with a background in Information Technology. She has studied at Macomb Community College and Purdue University Global, and has previous experience in technical support roles at Spectrum and MSC Industrial Supply Co.
Work at CBORD
Annette Maxwell has been employed at CBORD as a Customer Support Supervisor since 2019. In this role, she oversees customer support operations, ensuring that clients receive effective assistance and solutions. Her experience in customer service and technical support contributes to her ability to manage a team and address customer inquiries efficiently.
Education and Expertise
Annette Maxwell pursued her education at Macomb Community College from 2016 to 2020, followed by studies at Purdue University Global from 2019 to 2022. She is currently working towards a Bachelor of Technology (BTech) in Information Technology. This educational background provides her with a solid foundation in technical skills and customer service principles.
Background in Technical Support
Prior to her current position, Annette Maxwell worked as an Internet Support Technician at Spectrum for eight months in 2018, where she provided technical assistance to customers in the Canton, Ohio area. Additionally, she spent five years at MSC Industrial Supply Co. as Vending Technical Support from 2012 to 2017 in Southfield, Michigan. These roles have equipped her with extensive experience in technical support and customer service.
Career Progression
Annette Maxwell's career has progressed from technical support roles to a supervisory position in customer support. Her experience at MSC Industrial Supply Co. and Spectrum laid the groundwork for her current role at CBORD. Since joining CBORD, she has developed her skills in managing customer relations and leading support teams.