Frederick Leigh
About Frederick Leigh
Frederick Leigh is a Technical Support Specialist with extensive experience in technical writing and software support. He has worked in various roles within government services and private companies, contributing to his expertise in network administration and project management.
Current Role at CBORD
Frederick Leigh currently serves as a Technical Support Specialist at CBORD, a position he has held since 2021. In this role, he provides technical assistance and support to clients, ensuring the effective use of CBORD's software and hardware solutions. His responsibilities include troubleshooting issues, guiding users through technical processes, and contributing to the overall customer satisfaction.
Previous Experience at CBORD
Prior to his current position, Frederick Leigh worked at CBORD as an Associate Project Manager for a brief period in 2021. He also served as a Technical Support Specialist I from 2016 to 2021. During his tenure, he developed a strong understanding of the company's products and services, enhancing his ability to support clients effectively.
Education and Certifications
Frederick Leigh studied at Tompkins Cortland Community College, where he earned an Associate of Arts and Sciences (A.A.S.) degree in Computer Information Systems from 2013 to 2015. Additionally, he completed a program at Cisco Networking Academy, achieving a CCNA certification in Network Administration, Routing, and Switching from 2007 to 2008. These educational experiences have equipped him with a solid foundation in technical skills.
Professional Background
Frederick Leigh has a diverse professional background, having worked in various roles related to technical support and configuration management. His career includes positions at Perot Systems Government Services, the Department of Veterans Affairs, Harris Corporation, and IBM. His experience spans over a decade, with a focus on government services and defense contracts, contributing to his expertise in the field.
Technical Skills and Expertise
Frederick Leigh possesses strong skills in technical writing, which he has applied throughout his career. He has a deep understanding of software and hardware support and integration, which has been a focus area in his professional roles. His technical expertise allows him to effectively address client needs and contribute to project success.