Josh Laczak
About Josh Laczak
Josh Laczak is a Cloud Reliability Engineer with a background in computer science and extensive experience in IT support and DevOps roles. He has worked for notable organizations such as CBORD, Sony Computer Entertainment America, and Humble Bundle, focusing on cloud management and information security solutions.
Current Role as Cloud Reliability Engineer
Josh Laczak currently serves as a Cloud Reliability Engineer at CBORD, a position he has held since 2020. In this role, he manages multiple Software as a Service (SaaS) hosted products, specifically utilizing Amazon Web Services (AWS). His responsibilities include handling support cases submitted via Jira, ensuring the reliability and performance of cloud-based systems.
Previous Experience at CBORD
Prior to his current role, Josh Laczak worked at CBORD as an Associate DevOps Engineer from 2018 to 2020. He also held the position of IT Support Specialist I at CBORD from 2015 to 2020. During his tenure, he contributed to various projects and initiatives that supported the organization's technological infrastructure.
Educational Background
Josh Laczak studied Computer Science at City College of San Francisco from 2006 to 2008, completing a two-year program. He also attended the State University of New York at Alfred, where he studied Architecture for one year from 2001 to 2002. His educational background has provided him with a solid foundation in technical and analytical skills.
Work History in Information Technology
Josh Laczak has a diverse work history in the information technology sector. He began his career as a PC Technician at Cornell University in 2002. He later worked at Sony Computer Entertainment America in various roles, including Customer Service Representative, Information Technology Support Specialist, and Associate PC Specialist. His experience spans from 2004 to 2013, where he developed skills in customer support and technical troubleshooting.
Involvement in Information Security
Throughout his career, Josh Laczak has been involved in planning and implementing information-security solutions that align with business objectives. This aspect of his work highlights his commitment to maintaining secure and efficient technological environments across the organizations he has worked with.