Karena Paz
About Karena Paz
Karena Paz serves as the National Account Manager at The CBORD Group, Inc., where she has worked since 2006. She holds a Bachelor's degree in Psychology from Wells College and has extensive experience in managing national accounts in the computer software industry.
Work at CBORD
Karena Paz has been employed at The CBORD Group, Inc. since 2006, serving as the National Account Manager for the CDG Group. In this role, she manages national accounts within the computer software industry, specifically in areas such as Point of Sale, Cashless, Food Production, and Dietary software solutions. Her responsibilities include overseeing customer relationships and ensuring that client needs are met through tailored software solutions.
Education and Expertise
Karena Paz studied at Wells College, where she focused on Psychology and Sociology, earning a Bachelor's degree between 2002 and 2004. Her educational background supports her strong skills in customer service and solution selling, enabling her to effectively address the specific needs and challenges of clients in her sales role.
Background
Karena Paz has extensive experience in the computer software industry, particularly in managing national accounts. Her role requires a deep understanding of various software solutions, including Point of Sale and Dietary software, which are crucial for the sectors she serves. This background equips her with the knowledge necessary to navigate complex client requirements.
Skills in Salesforce.com
Karena Paz possesses strong skills in Salesforce.com, a vital tool for managing customer relationships and sales processes. Her proficiency in this platform aids in tracking client interactions and streamlining sales efforts, contributing to her effectiveness as a National Account Manager.
Customer Service Experience
With a strong background in customer service, Karena Paz enhances her ability to maintain and grow client relationships. Her experience in this area is essential for understanding client needs and ensuring satisfaction, which is critical in her role at The CBORD Group.