CDK Global
CDK Global empowers auto dealerships, original equipment manufacturers, and independent software vendors with a range of digital solutions and IT services, including advanced analytics and artificial intelligence.
Company Overview
CDK Global empowers auto dealerships, original equipment manufacturers, and independent software vendors with digital solutions. With a significant presence in the automotive retail software market, CDK Global operates a global platform that serves a wide range of industry stakeholders. The company's commitment to technology and innovation ensures it remains a leader in providing advanced solutions to the automotive sector.
Product Offerings
CDK Global offers a suite of products designed to enhance dealership operations. These include the Dealership Xperience Platform, Digital Retail solutions, Customer Relationship Management (CRM) tools, Finance & Insurance (F&I) solutions, and Dealer Management Systems (DMS). These products are tailored to streamline various aspects of automotive retail, improve efficiency, and drive customer satisfaction.
IT Solutions and Cybersecurity
CDK Global provides essential IT solutions including network and communication services, and robust cybersecurity measures. These services ensure that dealerships are not only connected but also protected from cyber threats. CDK Global's IT solutions are integral in maintaining the seamless operation of dealership networks and safeguarding sensitive data.
Annual Events
CDK Global hosts annual events such as the CDK Truck Connect Conference, where industry professionals gather to discuss trends and innovations in the automotive sector. These events foster knowledge sharing and collaboration among industry leaders, helping to drive future advancements in dealership technologies.
Research and Development
CDK Global invests heavily in research and development to continually innovate and improve dealership software solutions. This investment in R&D ensures that CDK Global's products remain at the forefront of technology, providing dealerships with cutting-edge tools to enhance their operations and customer interactions.
Training and Support Services
To support dealership operations and enhance customer service, CDK Global offers comprehensive training and support services. These services are designed to help dealership staff maximize the use of CDK Global's digital solutions, ensuring efficient and effective use of technology in daily operations.
Advanced Analytics and AI
CDK Global utilizes advanced analytics and artificial intelligence to enhance business operations and improve customer interactions. By leveraging data-driven insights and AI technologies, CDK Global helps dealerships make informed decisions, optimize processes, and deliver personalized customer experiences.