Alex Mallender
About Alex Mallender
Alex Mallender is a Technical Lead at CDL Software, where he has worked since 2022. He previously held various support roles at the same company and studied Cinematography and Film/Video Production at Staffordshire University, earning a Bachelor of Arts degree.
Work at CDL Software
Alex Mallender has been employed at CDL Software since 2014. He began his career there as a First Line Support Technician from 2014 to 2015. Following this role, he transitioned to a Second Line Support Technician position, where he worked from 2015 until 2022. In 2022, he advanced to the role of Technical Lead, a position he currently holds. His tenure at CDL Software spans over eight years, during which he has gained extensive experience in technical support and leadership.
Education and Expertise
Alex Mallender studied at Staffordshire University from 2009 to 2012, where he earned a Bachelor of Arts degree in Cinematography and Film/Video Production. This educational background provided him with foundational skills in visual storytelling and technical production, which he has applied in his subsequent roles in the technology sector.
Background
Alex Mallender has a background in technical support within the software industry. His career at CDL Software began with entry-level support roles, progressing to more advanced positions that involve leadership responsibilities. His experience in both First Line and Second Line Support has equipped him with a comprehensive understanding of customer needs and technical problem-solving.
Career Progression
Alex Mallender's career progression at CDL Software reflects a steady advancement through various technical support roles. Starting as a First Line Support Technician, he quickly moved to Second Line Support, where he honed his skills over seven years. His current role as Technical Lead involves overseeing technical operations and guiding support teams, showcasing his growth and expertise in the field.