James Hawker
About James Hawker
James Hawker is a Senior Training Specialist and Implementation Support at CDL Software, with extensive experience in training and development across various sectors, including insurance and IT. He holds multiple qualifications in learning and development, leadership, and project management, and has a strong background in creating e-learning solutions.
Work at CDL Software
James Hawker has been employed at CDL Software since 2020, serving as a Senior Training Specialist & Implementation Support. His role involves delivering training solutions and supporting the implementation of various software products. Prior to this position, he held multiple roles within the company, including Senior Training Officer and Senior Learning Solutions and Training Specialist, from 2016 to 2020. His experience at CDL Software emphasizes his commitment to enhancing training methodologies and supporting organizational development.
Education and Expertise
James Hawker has a diverse educational background, including a Bachelor of Science (B.Sc) in Sports Science and Geography from the University of Chester. He has also achieved various professional qualifications, such as the Level 3 Certificate in Learning and Development Practice from the Chartered Institute of Personnel and Development (CIPD) and the TAP Diploma in Learning Facilitation. His expertise includes developing competency frameworks, delivering training solutions across multiple sectors, and creating e-learning and micro-learning solutions using tools like Articulate Storyline.
Background in Insurance and Training
James Hawker has extensive experience in the insurance sector, having worked at NFU Mutual and Endsleigh Insurance Services Ltd in various managerial and training roles. He served as Branch Manager at Endsleigh Insurance Services from 2002 to 2008 and later held positions such as Agency Sales and Development Manager and Training Consultant at NFU Mutual. His background includes a focus on learning and organizational development, contributing to his ability to deliver effective training solutions.
Professional Development and Certifications
James has pursued continuous professional development throughout his career. He studied at The Chartered Insurance Institute (CII), achieving both Certificate and Diploma level qualifications over a ten-year period. Additionally, he completed CII accredited assessments and internal licensing, earning 20 CII points. His qualifications also include a Diploma from the International NLP Trainers Association (INLPTA) and training in project management through the PRINCE2 program.
Leadership and Management Development
James Hawker specializes in leadership and management development, focusing on training needs analysis (TNA) and project management. His experience spans multiple sectors, where he has delivered training in areas such as IT software, sales, compliance, and customer service. His consultancy work in organizational development and business partnering further demonstrates his commitment to enhancing organizational effectiveness through targeted training initiatives.