Shirleen Mary K S
About Shirleen Mary K S
Shirleen Mary K S is an Onboarding Specialist at CEIPAL Corp. in Chennai, Tamil Nadu, India, with over a decade of experience in customer support and training roles across various companies.
Work at CEIPAL
Shirleen Mary K S has been employed at CEIPAL Corp. as an Onboarding Specialist since 2021. In this role, she is responsible for facilitating the onboarding process for new clients and ensuring a smooth transition into the company's services. Her experience in project and time management supports her effectiveness in this position. Working from Chennai, Tamil Nadu, India, she has contributed to the company's client relationship management and service delivery.
Previous Employment Experience
Prior to her current role, Shirleen held several positions in customer support and technical roles. She worked at Tech Mahindra as a Senior Associate in Technical Support from 2018 to 2020. Following this, she was employed at BlindMatrix Ltd. as a Senior Customer Support Executive for five months in 2020. Before that, she spent nearly a year at Hexaware Technologies as a Senior Executive. Additionally, she worked at Allsec Technologies Limited in various capacities, including Process Trainer and Senior Customer Support, from 2013 to 2017.
Education and Expertise
Shirleen holds a Bachelor of Computer Applications (BCA) degree from Prof. Dhanapalan College For Women, where she studied from 2010 to 2013. This educational background provides her with a solid foundation in technology and industrial arts. Her expertise includes corporate ethics, project management, and customer service, which are essential for her role as an Onboarding Specialist.
Skills and Competencies
Shirleen demonstrates strong multitasking abilities, which are vital for managing the demands of onboarding and customer service. Her understanding of corporate ethics enhances her capability to maintain professional relationships with clients. Additionally, her extensive experience in project and time management further supports her effectiveness in her current role at CEIPAL.