Sundeep Jala
About Sundeep Jala
Sundeep Jala is the Support Team Lead at Ceipal, where he has worked since 2024. He previously served as an Application Support Analyst at Gainsight for five years.
Work at CEIPAL
Sundeep Jala has been serving as the Support Team Lead at CEIPAL since 2024. In this role, he is responsible for overseeing support operations and ensuring effective communication between the support team and clients. His tenure at CEIPAL has been marked by a focus on enhancing customer satisfaction and streamlining support processes. He is based in Hyderabad, Telangana, India.
Previous Experience at Gainsight
Before joining CEIPAL, Sundeep Jala worked at Gainsight as an Application Support Analyst from 2019 to 2024. During his five years at Gainsight, he developed expertise in application support, troubleshooting, and customer engagement. His role involved assisting clients with technical issues and ensuring the smooth operation of applications.
Education and Expertise
Sundeep Jala completed his Bachelor of Commerce (BCom) degree from 2009 to 2011. He studied at David Memorial School, where he focused on Business and Commerce. This educational background has equipped him with a solid understanding of business principles and practices, which he applies in his professional roles.
Background
Sundeep Jala is based in Hyderabad, Telangana, India. His career in the technology and support sector has been characterized by a commitment to customer service and technical support. His experience spans several years in application support roles, contributing to his current position at CEIPAL.