Ciaran Molloy
About Ciaran Molloy
Ciaran Molloy is a Manager of User Services in IT, currently working in Belfast, United Kingdom. He has over 20 years of experience in various IT roles, including positions at IBM Global Services and HP UK.
Current Role in User Services Management
Ciaran Molloy serves as the Manager of User Services in the IT department since 2017. He is based in Belfast, United Kingdom. In this role, he oversees user support services, ensuring that IT resources are effectively utilized to meet organizational needs. His responsibilities include managing a team that addresses user inquiries and technical issues, enhancing the overall user experience within the organization.
Previous IT Experience
Prior to his current position, Ciaran Molloy worked as a Senior IT Technician in User Services from 2011 to 2017. He gained extensive experience in user support and technical troubleshooting during this six-year tenure. Before that, he served as an IT Specialist at IBM Global Services from 2004 to 2007, where he contributed to various IT projects and support initiatives.
Early Career in IT
Ciaran Molloy's early career includes a role as a Hardware Support Engineer at HP UK from 2000 to 2004. He provided hardware support and maintenance services during this four-year period. Additionally, he completed an IT internship at Ford Motor Company from 1999 to 2000, gaining practical experience in IT operations.
Educational Background in IT
Ciaran Molloy studied at Springvale Training Ltd from 1999 to 2002, where he achieved qualifications in IT Systems. This educational foundation provided him with essential skills and knowledge for his career in information technology. He also attended Christian Brothers School in Belfast from 1994 to 1999, completing his secondary education.