Jeffrey Berris
About Jeffrey Berris
Jeffrey Berris is an experienced Account Manager at Centah Inc., where he has worked since 2017. He has a background in call center operations and management, with previous roles at various organizations across the United States and Canada.
Current Role at Centah Inc.
Jeffrey Berris serves as an Account Manager at Centah Inc. since 2017. In this role, he provides strategic direction aimed at enhancing and growing business for a national retail account. His focus is on utilizing cutting-edge technology to drive business success. He is based in Richmond Hill, Ontario, Canada, where he has contributed to the company's objectives for over seven years.
Previous Experience at Centah Inc.
Prior to his current position, Jeffrey Berris worked at Centah Inc. as the Senior Manager of Call Center Operations from 2016 to 2017. During his one-year tenure in Richmond Hill, Ontario, he managed call center operations, leveraging his expertise to improve service delivery and operational efficiency.
Career Background in Call Center Management
Jeffrey Berris has extensive experience in managing call center services. He held the position of Call Center Manager at Carrington College from 2009 to 2011 in Sacramento, California. Additionally, he worked as a Supervisor of Customer Service at Assurant from 2011 to 2014 and later as Manager of Client Services at the same company from 2014 to 2015 in New York, New York.
Educational Background
Jeffrey Berris studied at Oakland University, where he earned a Bachelor of Arts degree. His academic journey spanned from 2001 to 2004, providing him with a solid foundation for his career in management and customer service.
Early Career Experience
Jeffrey Berris began his career as a Customer Service Representative at Verizon Wireless from 2005 to 2006 in Basking Ridge, New Jersey. He also worked as a Compliance Officer in Disability Services at the University of Phoenix from 2007 to 2009 in Tempe, Arizona, before moving into call center management roles.