Emmanuel Caseneuve
About Emmanuel Caseneuve
Emmanuel Caseneuve is an IT Support Specialist at Centerfield, where he has worked since 2022. He has extensive experience in technical support roles, including positions at Envision Physician Services and Carnival Cruise Line.
Work at Centerfield
Emmanuel Caseneuve has been employed at Centerfield as an IT Support Specialist since 2022. In this role, he is responsible for supporting the creation of various accounts for new hires, including Google, Slack, Last Pass, and Zendesk Sell. His work involves conducting pre-hire sessions to guide new employees through the setup of essential applications like Google Authenticator and Last Pass on their personal devices.
Previous Experience in IT Support
Before joining Centerfield, Emmanuel Caseneuve worked at Envision Physician Services in multiple roles. He served as a Desktop Support Technician II from 2016 to 2019, where he provided technical support to staff. He then transitioned to the role of Enterprise IT Purchasing/Asset Management from 2019 to 2022, focusing on asset management and procurement within the organization. Additionally, he worked as a Desktop Support Analyst, Tier II at RandstadUSA from 2013 to 2016.
Technical Skills and Responsibilities
Emmanuel Caseneuve possesses a range of technical skills relevant to IT support. He utilizes the Jira ticketing system to track and resolve technical issues efficiently. His responsibilities include troubleshooting network issues, performing speed tests, and coordinating with Internet Service Providers (ISPs) to resolve connectivity problems. He is also involved in the onboarding process for new employees, ensuring they have the necessary tools and accounts set up.
Educational Background
Emmanuel Caseneuve studied at Broward College, where he earned an Associate Degree. He completed his high school education at Blanche Ely High School, obtaining his diploma. His educational background has provided him with a foundation for his career in IT support and technical services.
Career History Prior to IT Support
Prior to his IT career, Emmanuel Caseneuve worked as an Election Day Facility Coordinator for the Broward Supervisor of Elections from 2003 to 2012. He also held a position as a Technical Purchasing Agent at Carnival Cruise Line for a brief period in 2022. These roles contributed to his experience in operations and management before transitioning to IT support.