Frederick Lopez
About Frederick Lopez
Frederick Lopez is a Senior Sales Operations Specialist at Centerfield, where he has worked since 2024. He has a diverse background in sales operations and customer service, with previous roles at StackCommerce and Touch of Modern.
Work at Centerfield
Frederick Lopez currently serves as a Senior Sales Operations Specialist at Centerfield, a position he has held since 2024. In this role, he focuses on enhancing sales operations and optimizing processes to support the company's objectives. His work is based in Los Angeles, California, where he contributes to the overall efficiency and effectiveness of the sales team.
Previous Experience at StackCommerce
Prior to his current role, Frederick Lopez worked at StackCommerce in various capacities. He served as Salesforce Platform Manager from 2022 to 2023, overseeing the Salesforce platform's implementation and management. His tenure at StackCommerce also included roles as Senior Operations & Supply Chain Manager from 2020 to 2022, Operations Specialist from 2019 to 2020, and Sales Account Coordinator from 2018 to 2019. These positions allowed him to develop a strong foundation in sales operations and supply chain management.
Background in Customer Relations
Frederick Lopez has a background in customer relations, having worked at Touch of Modern in several roles. He was a Member Relations Representative from 2015 to 2016, a Lead Account Coordinator from 2017 to 2018, and a Luxury Watch Account Coordinator from 2016 to 2017. These positions involved managing customer interactions and enhancing customer satisfaction through effective service delivery.
Education and Expertise
Frederick Lopez studied at the University of California, Berkeley, where he gained foundational knowledge that supports his career in sales operations and supply chain management. He has expertise in optimizing delivery networks to enhance operational efficiency and has successfully forecasted inventory needs to maintain optimal stock levels. His ability to thrive in fast-paced environments demonstrates his adaptability and resilience.
Achievements in Operations Management
Throughout his career, Frederick Lopez has achieved notable results in operations management. He has effectively increased customer satisfaction through the management of customer service operations and has successfully reduced chargebacks, contributing to improved financial performance. His experience across various roles has equipped him with a comprehensive understanding of operational strategies.