Adel Elias
About Adel Elias
Adel Elias is an experienced professional currently serving as an Associate Customer Service at Centerpoint Energy in Houston, Texas, and as a Loan Officer Assistant at Silverstone Mortgage in Dallas, Texas. With a diverse background in customer service and administrative roles, Elias has accumulated over 15 years of experience in the industry.
Work at CenterPoint Energy
Adel Elias has been employed at CenterPoint Energy since 2015, serving as an Associate Customer Service. This role has been based in Houston, Texas, where he has accumulated nine years of experience in customer service operations. Prior to his current position, he worked at CenterPoint Energy as a Customer Service Advisor IV from 2006 to 2008, gaining valuable insights into customer relations and service management.
Current Role at Silverstone Mortgage
Since 2016, Adel Elias has also held the position of Loan Officer Assistant at Silverstone Mortgage in Dallas, Texas. In this role, he has contributed to the mortgage process, assisting loan officers and clients in navigating loan applications and approvals. His experience in customer service complements his responsibilities in the mortgage sector.
Education and Expertise
Adel Elias studied at the University of Texas at Brownsville, where he pursued General Studies and Business, achieving both an Associate and a Bachelor of Business Administration from 2010 to 2012. Additionally, he attended the University of Metaphysics, earning a Bachelor of Science in Theological Studies from 2010 to 2013. This diverse educational background supports his roles in customer service and financial assistance.
Previous Work Experience
Before his current roles, Adel Elias worked as a Claims Examiner at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma, and Texas from 2001 to 2004 in Chicago, Illinois. He also served as an Administrative Assistant at Triyar Companies for four months in 2005. These positions provided him with foundational skills in claims processing and administrative support.