Alton Rawls Ii
About Alton Rawls Ii
Alton Rawls II is a Centerpoint Supervisor at Ibex Global, currently working in New Braunfels, Texas. He has a diverse background in customer service and management, with previous roles at IBEX, Costco Wholesale, and JCPenney, alongside a degree in Theatre/Music from Texas State University-San Marcos.
Work at CenterPoint Energy
Alton Rawls II currently serves as a CenterPoint Supervisor at Ibex Global, a position he has held since 2022. He works in New Braunfels, Texas, where he oversees operations and ensures quality service delivery. His role involves managing team performance and facilitating effective communication within the organization.
Previous Experience at IBEX Global
Before his current role, Alton Rawls II worked at IBEX Global in various capacities. He began as a Customer Service Representative 2 for two months in 2019, followed by a six-month tenure as a Customer Services Agent later that same year. He advanced to the position of Supervisor, where he worked for two years from 2019 to 2021 in the Austin, Texas area.
Career at JCPenney
Alton Rawls II has extensive experience at JCPenney, where he held multiple roles. He worked as a Customer Service Specialist from 2015 to 2019 for four years, followed by a position as a Merchandise Associate for two years from 2017 to 2019. Additionally, he briefly served as a Merchandising Assistant for one month in 2019.
Education and Expertise
Alton Rawls II earned a Bachelor's Degree in Theatre/Music from Texas State University-San Marcos, completing his studies from 2009 to 2014. He also attended Randolph High School, where he graduated with a High School Diploma in 2009. His educational background includes experience as a Tutor at Texas State University from 2010 to 2013, where he supported fellow students in their academic pursuits.
Roles at Texas State University
In addition to his tutoring role, Alton Rawls II held several positions at Texas State University. He served as a Resident Assistant from 2011 to 2014 for three years, providing support and guidance to fellow students. He also worked as a Grant Specialist for six months in 2014-2015, contributing to the university's administrative functions.