Dawn Jacobs
About Dawn Jacobs
Dawn Jacobs is a Product Owner in Plan Design at Centivo, where she has worked since 2021. With over 25 years of experience in the Third Party Administrator business, she advocates for healthcare benefits reform to better support working Americans.
Work at Centivo
Dawn Jacobs serves as the Product Owner for Plan Design at Centivo, a role she has held since 2021. In this position, she is responsible for overseeing the design and implementation of healthcare benefit plans. Her focus includes Javelina Claims System Configuration, Compliance, Operations, and Benefit Plan Design. Jacobs works to ensure that the plans meet the needs of both members and employers, contributing to Centivo's mission of transforming the healthcare benefits landscape.
Education and Expertise
Dawn Jacobs earned a Bachelor of Arts in Environmental Studies from the University at Buffalo, where she studied from 1987 to 1992. Her educational background provides a foundation for her analytical skills and understanding of complex systems. With over 25 years of experience in the Third Party Administrator (TPA) business, Jacobs has developed expertise in healthcare benefits, compliance, and operational efficiency.
Background
Before joining Centivo, Dawn Jacobs worked at Aither Health as a Manager from 2019 to 2021. She also served as a Teacher Aide at Iroquois Central School District from 2014 to 2019. Earlier in her career, she worked as a Business Analyst and Technical Writer at North American Health Plans from 1994 to 2000. This diverse background has equipped her with a comprehensive understanding of both educational and healthcare environments.
Advocacy in Healthcare Benefits
Dawn Jacobs is an advocate for changing the healthcare benefits landscape to better support working Americans. She emphasizes the importance of keeping money in members' pockets while also saving employers money. Her personal experience navigating healthcare for a family of seven on a high-deductible health plan (HDHP) informs her advocacy efforts and her professional focus on benefit plan design.