Katrina Hyla
About Katrina Hyla
Katrina Hyla is a Claims Supervisor with extensive experience in the healthcare claims industry, currently working at Centivo in Buffalo, New York. She has held similar positions at Fidelis Care, UnitedHealthcare, and Nova Healthcare Administrators, accumulating over 20 years of relevant experience.
Current Role at Centivo
Katrina Hyla serves as a Claims Supervisor at Centivo, a position she has held since 2020. In this role, she is responsible for overseeing claims processing and ensuring compliance with company policies and industry regulations. Her work contributes to the efficient management of claims, enhancing the overall service quality provided to clients. Centivo is based in Buffalo, New York, where Hyla continues to apply her extensive experience in claims management.
Previous Experience in Claims Management
Before joining Centivo, Katrina Hyla accumulated significant experience in claims management. She worked at Fidelis Care as a Claims Supervisor from 2012 to 2020, where she managed a team and streamlined claims processes. Prior to that, she served as a Claims Processor at UnitedHealthcare from 2006 to 2008, and as a Claims Supervisor at Nova Healthcare Administrators, Inc. from 1994 to 2006. This extensive background has equipped her with a deep understanding of the healthcare claims landscape.
Early Career in Customer Service
Katrina Hyla began her career in customer service at GEICO, where she worked as a Service Representative from 2008 to 2011. This role involved assisting customers with their inquiries and claims, providing her with foundational skills in customer relations and service delivery. Her early career experiences laid the groundwork for her later roles in claims supervision.
Educational Background
Katrina Hyla completed her secondary education at LaSalle Senior High School, attending from 1984 to 1987. This educational background provided her with the foundational skills necessary for her subsequent career in the healthcare and insurance sectors.