Sara Sitch, M.S.
About Sara Sitch, M.S.
Sara Sitch, M.S., is a Member Care Subject Matter Expert at Centivo, where she has worked since 2021. She has extensive experience in healthcare administration, having held various roles at Nova Healthcare Administrators and Meritain Health, and holds a Master's degree in Adult Education.
Current Role at Centivo
Sara Sitch currently serves as a Member Care SME at Centivo, a position she has held since 2021. In this role, she focuses on member care and support, utilizing her extensive background in healthcare administration. Her responsibilities include addressing member inquiries and ensuring a high level of service delivery. Sara's experience in the healthcare sector positions her well to contribute effectively to Centivo's mission.
Previous Experience at Centivo
Prior to her current role, Sara Sitch worked at Centivo as a Concierge Supervisor from 2020 to 2021. In this capacity, she oversaw concierge services, ensuring that members received timely and effective assistance. Additionally, she served as a Business Analyst at Centivo for one year, where she contributed to operational improvements and data analysis.
Experience at Nova Healthcare Administrators, Inc.
Sara Sitch has a significant history with Nova Healthcare Administrators, Inc., where she held multiple positions. She worked as an Operations Supervisor from 2018 to 2020, managing operational processes. Before that, she was an Operations Advocate for 10 months in 2018 and served as a Senior Customer Service Trainer from 2015 to 2018. Her tenure at Nova included roles as a Customer Service Representative from 2012 to 2015, demonstrating her comprehensive experience in customer service and operations.
Educational Background
Sara Sitch holds a Master's degree in Adult Education, which she obtained from the State University of New York College at Buffalo in 2019. Her academic journey also includes a Bachelor of Science in Exceptional/Elementary Education, earned from the same institution in 2011. This educational foundation supports her professional roles in training and member care.
Interests and Professional Development
Sara Sitch has a strong interest in self-funding strategies within the healthcare sector. She enjoys tackling new challenges and is eager to expand her knowledge in this area. Her commitment to professional development aligns with her roles in member care and operations, where understanding self-funding is increasingly relevant.