Bill K Ghayas
About Bill K Ghayas
Bill K Ghayas is a Product Support Engineer with a background in both banking and oncology, currently working at CentralSquare Technologies since 2021. He holds a Bachelor of Science in Biology and has completed studies in Software Engineering and Computer Science.
Work at CentralSquare Technologies
Bill K Ghayas has been employed at CentralSquare Technologies as a Product Support Engineer since 2021. In this role, he provides technical support and solutions for the company's software products. His position is remote, allowing him to collaborate with teams and clients from various locations. His responsibilities include troubleshooting issues, maintaining product knowledge bases, and ensuring customer satisfaction through effective support.
Previous Experience in Banking and Technology
Prior to his current role, Bill K Ghayas worked at Wells Fargo Bank as a Software Engineer - Information Technology Analyst for five months in 2020. He also served as a Financial Services Representative at TD from 2016 to 2018 in the Greater Boston Area. Additionally, he worked at Spectrum as a Technician for seven months in 2021 and at mthree as an Alumni - Production Support Engineer for eleven months from 2020 to 2021.
Educational Background
Bill K Ghayas earned a Bachelor of Science degree in Biology from the University of North Carolina at Wilmington, where he studied from 2012 to 2016. He later pursued a Software Engineering program at Flatiron School, completing it in 2020. Additionally, he studied Computer Science and Networking through an EdX online course at the University of Pennsylvania from 2018 to 2019.
Research Experience
Bill K Ghayas has a background in research, having worked at Columbia University Irving Medical Center as a Researcher from 2018 to 2019. This experience contributed to his understanding of the intersection between technology and healthcare, particularly in oncology.
Technical Skills and Expertise
Bill K Ghayas possesses skills in SQL database maintenance, which supports his technical roles in product support and software engineering. He has also developed a product knowledge base, enhancing his ability to provide effective support and solutions in his current position.