Jose Rijo Marichal
About Jose Rijo Marichal
Jose Rijo Marichal is a Customer Success Manager at Centriqal, where he focuses on product development by capturing customer feedback and managing feature deployments. He has a background in International Business and has held various roles in consulting and finance.
Work at Centriqal
Jose Rijo Marichal has been serving as a Customer Success Manager at Centriqal since 2019. In this role, he focuses on managing the deployment of new features for customers and gathering feedback to inform product improvements. He actively updates customers on product evolution, demonstrating how new functionalities support evolving use cases. Additionally, he develops and executes success plans tailored to customer business needs, measuring performance against established metrics and KPIs. His contributions are integral to the development of the product roadmap by capturing the Voice of the Customer (VoC).
Previous Experience at Q5 Partners
Prior to his current role, Jose Rijo Marichal worked at Q5 Partners in various capacities. He started as an Analyst from 2014 to 2016, where he contributed to analytical projects. He then advanced to the position of Management Consultant from 2016 to 2019, where he applied his skills in consulting. Jose also completed a two-month internship at Q5 Partners in 2013 in London, Greater London, United Kingdom. His experiences at Q5 Partners provided him with a strong foundation in customer engagement and consulting.
Education and Expertise
Jose Rijo Marichal studied International Business at Tompkins Cortland Community College, where he earned an Associate's degree from 2010 to 2011. He furthered his education at the Rochester Institute of Technology, obtaining a Bachelor's degree in International Business, Finance, and History from 2008 to 2013. His academic background equips him with a comprehensive understanding of business principles and financial concepts, which he applies in his professional roles.
Experience at the United Nations
In 2014, Jose Rijo Marichal worked as a Finance Administrative Assistant at the United Nations for a period of four months in New York, New York, United States. This role provided him with exposure to international finance and administrative processes within a prominent global organization, enhancing his professional skill set.