Sam Hill
About Sam Hill
Sam Hill is a Care Manager at Cera, where he has worked since 2020. He has previous experience in customer service and management roles at Virgin Media, Center Parcs, and CERA.
Current Role at Cera
Sam Hill serves as a Care Manager at Cera, a role he has held since 2020. Based in Wiltshire, England, he is responsible for overseeing care services and ensuring high standards of care delivery. His position involves managing care staff and coordinating with clients to meet their individual needs. Cera is known for its commitment to providing personalized care solutions, and Hill plays a key role in maintaining these standards.
Previous Experience at CERA
Before joining Cera, Sam Hill worked as a Brokerage Manager at CERA from 2014 to 2020. In this position, he focused on coordinating care services and managing relationships with clients and service providers. His experience in this role contributed to his expertise in care management and client relations.
Experience at Virgin Media
Sam Hill was employed at Virgin Media as a Customer Service Advisor from 2006 to 2012. During his six years with the company, he developed skills in customer support and service delivery. This role provided him with valuable experience in handling customer inquiries and resolving issues effectively.
Early Career at Center Parcs
Sam Hill began his career as a Stores Assistant at Center Parcs, where he worked from 2004 to 2006. This two-year role involved managing inventory and assisting with store operations, laying the groundwork for his future roles in customer service and care management.
Educational Background
Sam Hill studied at Kingdown School in Warminster. His education provided a foundation for his career development and equipped him with essential skills for his subsequent roles in customer service and care management.