Filipa Rebelo
About Filipa Rebelo
Filipa Rebelo is a Quality Manager at Cera, where she has worked since 2021. She has extensive experience in compliance and quality management within the healthcare sector, having held various roles at organizations such as Allied Healthcare, Your World Recruitment Group, and TFS Healthcare.
Work at Cera
Filipa Rebelo has been serving as the Quality Manager at Cera since 2021. In this role, she has been actively involved in various tech-driven projects, including the design of a digital care plan and risk assessment to enhance the service user journey. She leads the 'Be Outstanding' initiative across the East region, focusing on documenting good practices and generating new business opportunities. Additionally, she has managed the rollout of internal audits in accordance with the Care Quality Commission (CQC), contributing to the development of action plans aimed at improving external ratings for services.
Previous Experience in Healthcare Compliance
Before her current position at Cera, Filipa Rebelo held several roles in healthcare compliance. She worked as a Clinical Compliance Manager at Allied Healthcare from 2013 to 2014, followed by a role as Senior Governance Officer at Your World Recruitment Group from 2015 to 2016. She then served as Compliance Manager at TFS Healthcare from 2016 to 2019. In 2019, she briefly worked as a Compliance Contractor at Positive Healthcare. Her diverse experience in these roles has contributed to her expertise in compliance and governance within the healthcare sector.
Education and Expertise
Filipa Rebelo studied at Instituto Superior de Ciências da Saúde-Norte, where she earned a Bachelor of Science (BSc) degree from 2006 to 2010. Her educational background has provided her with a strong foundation in health sciences, which she has applied throughout her career in various compliance and quality management roles within the healthcare industry.
Achievements in Quality Management
In her capacity as Quality Manager, Filipa Rebelo has performed data analysis on national client satisfaction surveys, developing reflective reports and action plans for 50 regulated services. She has also created risk assessments for a telehealth nursing project aimed at reducing hospitalization rates through the use of vital signs monitoring and artificial intelligence. Additionally, she has designed workflows and reports for an accident and incident database and has created, tested, and trained an electronic medication administration record (e-MAR) solution, which is currently in the pilot stage.
Leadership in Compliance Initiatives
Filipa Rebelo has demonstrated leadership in compliance initiatives throughout her career. She has shaped the standardisation strategy for archiving in line with UK GDPR and has managed the rollout of internal audits to identify areas for improvement. Her contributions have been instrumental in developing action plans that enhance service quality and compliance with regulatory standards.